Staff roles and permissions
Add staff, start from a Cashier, Packer or Manager template, and tick exactly what each person may see and do.
Staff is a tool, off by default, with its own menu entry. Switch it on in Tools, then open Staff. Hiding a menu is never the lock: every permission is also checked by the server.
Before you start#
- Only the owner adds staff and changes permissions or roles.
- The number of staff is limited by your plan. When all seats are used you see "All staff seats on your plan are in use". The owner does not use a seat.
- A suspended person frees their seat; reactivating them takes one again.
Add a staff member#
- 1
Open Staff > Members and press Add staff
Members is the first entry of the Staff menu and is for the owner only.
- 2
Enter the Name and the Employee ID
The Employee ID is used to sign in, for example rahim or E01: letters, numbers, dot, dash or underscore, up to 40 characters, and unique in your store.
- 3
Set a Password
10 to 128 characters. Give it to the person yourself; Jukto never shows it again.
- 4
Choose the Starting permissions
Pick a template or tick the boxes, then press Add staff.
Roles and templates#
| Template | Starts with |
|---|---|
| Cashier | Sells at the register, hands over cash, sees customers. Signing in opens the register and their workspace, never the dashboard |
| Packer | Sees orders and products, confirms, sends and marks orders, books the courier. Cannot edit prices, products or customers |
| Manager | All order work, product price and stock, customers, the register. Sees sales by staff, confirms "Cash received", gives tasks and sets register PINs for cashiers and custom staff |
| Custom | Empty: you tick everything yourself |
A template only fills the boxes. After that you can tick or untick anything, whatever the role. A manager never manages another manager: you set managers' PINs and confirm their cash.
The permission grid#
Permissions are per area and per action.
| Area | Area | Area |
|---|---|---|
| Products | Orders | Point of sale |
| Customers | Design | Settings |
| Reviews | Questions | Accounting |
| Integrations | Chat |
| Action | Meaning |
|---|---|
| View, Add, Edit | The Simple mode: look, create, change |
| Change status, Courier, Cancel, Refund | Finer order actions in Detailed mode |
| Price, Stock | Product price and stock changes in Detailed mode |
| Sell, Discount, Receive cash | The register actions |
| Publish, Delete, Export, Investment, Manage, Reply | Other actions where an area has them |
In Detailed mode each permission is explicit: Edit alone no longer changes status, courier, price or stock. A member who still has older access shows a note until you save the boxes.
Counter discount limit#
Counter discount limit (%) sets the most a person may give at the register. It can be lower than the store limit, never higher. Leave it empty to use the store limit.
Suspend, reset password, see activity#
On a member's panel: Suspend signs them out at once and frees the seat, history is kept; Reset password signs them out of every device; Recent activity lists what they did. See Staff sign-in, Store ID and devices.
Common problems#
A person sees no menu entry for something.
They lack that permission. Open their panel, tick it and press Save permissions.
"A manager or cashier gets the access of the role. Choose Custom to pick permissions one by one."
Apply the Custom template, or use the grid after choosing the role; the role is where they start.
Can staff change their own permissions?
No. Permissions, roles and staff management stay with the owner.
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